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lrhoear's avatar
lrhoear
Helpful | Level 5
2 years ago
Solved

Unable to Sync Files after enabling, Dropbox Backup

I used Dropbox to sync my files across multiple devices. A couple of days ago, I got a prompt to backup my files through dropbox backup and I clicked "yes." It converted all of my synced files to be ...
desktop
Dropbox Backup
Dropbox Basic
sync
  • Ravip's avatar
    Ravip
    2 years ago

    I had this same issue. Messed up my sync on all my root folders that was syncing perfectly before. Its frustrating. I talked to customer support and all they could say is there is no way to revert back due to opting into the new Backups feature. Even if I tried to delete and reinstall Dropbox from scratch.

Ravip's avatar
Ravip
Helpful | Level 6
2 years ago

I had this same issue. Messed up my sync on all my root folders that was syncing perfectly before. Its frustrating. I talked to customer support and all they could say is there is no way to revert back due to opting into the new Backups feature. Even if I tried to delete and reinstall Dropbox from scratch.

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