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Unable to upload a file using Safari
Suddenly, dropbox.com isn't allowing me to upload a file if I'm using Safari as my browser. It works fine using Chrome. Any ideas what's going on?
Mark --
Fantastic! I fetched and installed the new version of Safari. My uploads to websites are now working as they have in the past.
Thank you!
-- Alan
UPDATE!
I have discovered that this is not ONLY a Dropbox issue with Safari. It's a problem across multiple web sites with the latest Safari update, 14.0.1 (latest update compatible with the Mojave OS), that it does not allow uploads. On my Gmail account, clicking the "attach" icon does nothing -- just like the Upload files on Dropbox. Doesn't bring up a window to select files to attach/upload. Same with my AOL email account. The "attach" icon doesn't function.
Using Chrome, it's perfectly functional on every web site I've tried.
I just spent 2-1/2 hours on the phone with Apple Support, including talking to a senior advisor. They had me go through every trouble-shooting procedure they could think of, and ultimately we just uploaded a huge system data file to submit to the Apple engineers. I'm betting they'll conclude the same thing, that there's something in the latest Safari update that's disabling the upload buttons. When -- or whether -- they'll get around to fixing it... it's anybody's guess.
Mark Siegel
Daphne
Dropbox Community Moderator
Dropbox Community ModeratorThanks for your update here Mark Siegel!
I am sorry to hear that you've had such a big problem with this, but I'm glad to hear that you managed to get down to the root cause at least.
From what you mentioned too, it seems that Dropbox is working fine in your Chrome browser for now too, which I'm happy to hear.
If you have any questions or other issues in the meantime, please don't hesitate to give me a nudge here.
Hope you have a great rest of your day Mark!
