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CJ16's avatar
CJ16
Explorer | Level 3
3 years ago

Unable to upload files of any size/type on any browser

A folder link was shared with me. I can see the upload options but I receive an error immediately after attempting to upload a document. It says "There was an error uploading a file." If I click "Ret...
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CJ16's avatar
CJ16
Explorer | Level 3
3 years ago

I have edit access to this folder. I cleared my browser's cache and was unable to upload yesterday. I received the same errors. A red banner reads, "There was an error uploading a file." Under the file name, it says "Upload Failed. Please Try Again".

 

I cannot send the screenshot using the camera icon above this box. The error is in a red banner and reads, "Uploading Screenshot 2023-06-19 095043.png resulting in an error. Try uploading your file again."

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey CJ16, out of curiosity: if you try to upload content in your account, outside of the shared folder, do you notice the same error?

 

If you have the desktop app installed on your device, can you also try uploading the content from there? One more thing for you to check, is to make sure that there's enough space in your account, in order to host the files. 

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