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Unable to upload .mov videos
Trying to upload big mov files to Dropbox Professional account but error messages tells me that these files are not taken by Dropbox and cannot be transfered...anybody knows what to do?
I figured it out. I did not notice that some of the files were not local but in the icloud... I had to down load them first to drag them or upload them to dropbox. Might work for you.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey there paulwedel; thanks for joining the discussion and sorry to hear you're having issues with uploading this file to our website.
May I ask exactly how large the file is? Do you get the same results on other browsers?
If you could include a screenshot of any error you might get, I'd appreciate it.
Keep us posted, Paul.
I'm trying to upload .mov files under 2GB to my dropbox and I keep getting an error message "file upload error". it runs for about 30 minutes, and the time counts down accuratly, but somehwere in the last 10 minutes of it, it fails every time. No matter if I try to upload it using the upload file button, or clicking and dragging, into a filder, or straight into my files. .Zipped or not. Fail every time. This is a huge downer for me as someone umeployed by Covid and trying to share my demos with potential employers. Please help.
Also, there is more than plenty of space in my Dropbox.
I am having the exact same problem with an Mp4 file of about 650mb, I have plenty of storage space. I uploaded similar files a few months ago, though they were about 200mb.
I should add that I tried both the desktop and web-based versions
- Jay
Hi TGNY, I'm sorry to hear about this.
Are you uploading the files directly to the Dropbox site, or via the mobile app? What steps have you tried so far?
I have tried both the web-based browser and the desktop app. I have not tried mobile as the video is on my laptop
- Jay
If you're referring to 1.25mbps for the upload speed, then it should approximate to 156.25 KB/s.
Assuming there isn't an increase or decrease in speed, then for a 650 MB file, it should take 69.33 minutes to upload.
- Hi Jay, It did finally upload, thank you for your help.
