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Filmmaker26's avatar
Filmmaker26
New member | Level 2
6 years ago
Solved

Unable to upload .mov videos

Trying to upload big mov files to Dropbox Professional account but error messages tells me that these files are not taken by Dropbox and cannot be transfered...anybody knows what to do?
Dropbox Pro
Error Messages
sync
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  • ErikLewis's avatar
    ErikLewis
    6 years ago

    I figured it out.  I did not notice that some of the files were not local but in the icloud... I had to down load them first to drag them or upload them to dropbox.   Might work for you.  

TGNY's avatar
TGNY
Explorer | Level 3
6 years ago

I am having the exact same problem with an Mp4 file of about 650mb, I have plenty of storage space. I uploaded similar files a few months ago, though they were about 200mb.

TGNY's avatar
TGNY
Explorer | Level 3
6 years ago

I should add that I tried both the desktop and web-based versions

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