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Filmmaker26's avatar
Filmmaker26
New member | Level 2
6 years ago
Solved

Unable to upload .mov videos

Trying to upload big mov files to Dropbox Professional account but error messages tells me that these files are not taken by Dropbox and cannot be transfered...anybody knows what to do?
Dropbox Pro
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  • ErikLewis's avatar
    ErikLewis
    6 years ago

    I figured it out.  I did not notice that some of the files were not local but in the icloud... I had to down load them first to drag them or upload them to dropbox.   Might work for you.  

motionben's avatar
motionben
New member | Level 2
4 years ago

Just chiming in to note that I'm also experiencing problems getting an .MOV file to finish uploading. Using Firefox on Windows, drag-and-drop method, file uploads to 99% and just hangs forever on that last 1%...

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey motionben, sorry to hear about this. Have you tried clearing your browser's cache or another browser?

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