Forum Discussion

gcuster's avatar
gcuster
New member | Level 2
4 years ago

Upload Failed

Getting 'there was an error uploading a file'. No explanation. tried a word and excel document via Add by Computer. First time using drop box.   Thanks  
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GoodLady's avatar
GoodLady
New member | Level 2
3 years ago

I am using a desktop on-line to upload large files.   I have tried this several times and ended up deleting half uploaded files after a day of constant uploading.

i am using Xfinity and I have their increased upload speed.

I am back trying again for the last time.  If this doesn't work i am going to Google.

The current estimate is one day left.  Nothing else is running.

This is only half of my uploads.

How can I increase the upload speed.

I do not find anywhere on my screen that gives me access to settings.  

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey GoodLady, thanks for bringing this to our attention.

     

    Are you trying to upload the files through our website?

     

    How much data are you trying to upload? Is it more than 50 GB of files?

     

    Keep me posted.

    • GoodLady's avatar
      GoodLady
      New member | Level 2
      3 years ago

      It is 12,00 files 11.1gb.

      3 days left. 

      This is useless to me.

      I can copy it to a hard drive and store it o ff site faster than this.

      • GoodLady's avatar
        GoodLady
        New member | Level 2
        3 years ago

        desktop on line to your web site. Is there any other way to upload

        12,000 files   11.1gb

        3 days left

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