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chinchilla13's avatar
chinchilla13
Explorer | Level 4
3 years ago
Solved

"Upload from" option in Camera Uploads missing on Android

Hi, Me and my friend both run android with different phones (mine is google pixel and hers is huawei P10). But our dropbox app version is the exact same 310.2.2 on her phone in the camera uploa...
Android
Camera uploads
Dropbox Backup
Mobile
sync
  • Walter's avatar
    Walter
    3 years ago

    Hey chinchilla13, thanks for your patience while we looked into this internally.

     

    I checked back with the team on this one and they've confirmed that the 'Upload From' feature requires Android 11.

     

    I hope this helps and sorry for the tardy reply. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey chinchilla13, do you happen to have any updates on this? 

chinchilla13's avatar
chinchilla13
Explorer | Level 4
3 years ago

Yes Walter , but unfortunately no desirable one. Reinstalled, didn't help, option is still missing on her phone 😞

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey chinchilla13, thanks for your patience while we looked into this internally.

     

    I checked back with the team on this one and they've confirmed that the 'Upload From' feature requires Android 11.

     

    I hope this helps and sorry for the tardy reply. 

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