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Birgit Roedder's avatar
Birgit Roedder
New member | Level 2
3 years ago
Solved

Upload of a 7 MB file shall last 2 hours?

Dear all, I'm using Dropbox since years (mostly for PDFs) and for several years had a very (!) slow upload rate (5-7 Mbps), but upload worked. Since a few months now my upload rate is very good (...
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  • Megan's avatar
    Megan
    3 years ago

    Hi Birgit Roedder, thanks for clarifying! 

     

    Have you also tried a different browser, or clearing the cache on your current one? If so, do you notice the same behavior there? 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Birgit Roedder, welcome to our Community! 

 

The first thing we need to identify is if you're using our desktop app, or website when uploading content, so feel free to let me know. 

 

Do you simply try to upload content to your Dropbox account, or do you use our File Transfer option? I'm asking, because you mentioned WeTransfer. 

 

Let me know more, and we'll take it from there! 

  • Birgit Roedder's avatar
    Birgit Roedder
    New member | Level 2
    3 years ago

    Hi Megan,

    thanks for your quick response.

    I use the Website and mostly drag&drop, but also tried the File transfer. 

    Best

    Birgit

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi Birgit Roedder, thanks for clarifying! 

       

      Have you also tried a different browser, or clearing the cache on your current one? If so, do you notice the same behavior there? 

      • Birgit Roedder's avatar
        Birgit Roedder
        New member | Level 2
        3 years ago

        Hi Megan,

         

        many thanks for your ideas.

        With Firefox it works. Sorry, I should have tried this before.

         

        Thanks

        Birgit

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