Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.
Forum Discussion
kristinawc
3 years agoExplorer | Level 3
Uploading a Document to Chrome from Mac Finder
Hello, thanks in advance!
I am trying to upload a document to a web page using Chrome from my MacBook Finder.
When I navigate to the Finder folder from Chrome, the current version of my document is not there. However, when I open Finder independently, navigate to the appropriate folder, the current document is there.
I've updated the iOS, rebooted my laptop, used different browsers and still cannot see the updated version of my document.
Please help!
3 Replies
- Hannah3 years ago
Dropbox Community Moderator
Hey kristinawc, thanks for joining us on the Dropbox Community.
Is it possible that when you do this, you're not choosing the same folder?
If you click on the Dropbox icon in your menu bar and then on the little folder icon next to your initials/profile pic, are you able to see the updated version of your file?
Let me know what you find!
- kristinawc3 years agoExplorer | Level 3
Hi!
I am choosing the right folder, as far as I can tell.
I can see my file when going through the app, just not when I try and attach it to an email or upload to a website.
I'm now getting the following when trying to reply to this using chrome:
Request Entity Too Large
The requested resource
/auth/dropboxsso
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.Is this a chrome-dropbox issue?
Thanks!
- Hannah3 years ago
Dropbox Community Moderator
Thanks for the update Kristina!
Would you mind comparing the folder paths for when you go to the Dropbox folder through the app and, then when you go to attach a file to an email, etc. to see if they're the same?
Sorry to insist on this, it just sounds quite strange, so just wanted to confirm! 🙂
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!