Forum Discussion

Andy Lloyd's avatar
Andy Lloyd
New member | Level 1
2 years ago

Uploading files in bulk and getting an error that some files have been skipped

when im uploading files in bulk form of filling system I have created. Im experiencing a message telling me files have been skipped in the box on the bottom right of the screen. However when I look in the files on Dropbox after the upload has completed. The files it referring to are there and uploaded as needed?

This is therefore confusing me thinking the files have not uploaded and been skipped in the process.

What does the "skipped" mean? 

Im concerned there may be files that don't get uploads. This is a very big concern as I have a lot to upload. if a file fails to upload is that shown in the failed area. sounds like a daft question but im just confused with the whole skipped thing when its showing as being there.

when bulk uploading how will in know a fail has failed to upload?

 

5 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Andy Lloyd, thanks for joining our Community.

    Can you please clarify how you're uploading the files? Are you using the Dropbox desktop app or the website?

    If you can also send us a screenshot of that error that you're getting, I'd really appreciate it.

    Thanks in advance.

  • Andy Lloyd's avatar
    Andy Lloyd
    New member | Level 1
    2 years ago

     

    This is all being done via a PC on web platform using chrome.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the update and the screenshots, Andy Lloyd.

    Do you get the same behavior with other browsers or on Incognito mode?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks, Andy, I understand.

    Since we need to figure out if this is a browser related issue, can you try from another browser and let us know if the behavior is the same?

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