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Webster1's avatar
Webster1
New member | Level 2
2 years ago

Video File Conversion ends up with a total loss of audio.

Using the Save As feature, I have a total loss of audio when converting from MOV to a MP4 720P or MP4 360P file (the video conversion looks fine).  Any ideas on how to remedy this?  The reason for co...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi everyone, videos larger than 100 MB are unlikely to be converted successfully, so you'll need to manually reconvert it using software on your machine.

Spacehedgehog's avatar
Spacehedgehog
New member | Level 1
10 months ago

FYI it doesn't work with 50mb videos either. Just tried it, Windows 11, Chrome browser (all latest versions). Converts video but strips out the audio track.

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