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Forum Discussion
Kat6
5 years agoHelpful | Level 6
Video .mov Files transfer as Jpegs
I just transferred 18 videos in the .mov format using my Mac desktop (up to date, running Catalina). They each took 5 minutes or so to transfer, as would be expected. However, when they transferred,...
- 5 years ago
Haha, leave it long enough, and we'll answer our own questions. Yes. My photos all transferred as jpegs, but today I learned that jpegs can be different sizes, so my iPad photos will go up to Dropbox in their original size from my iPad and will be downloadable by my Mac in their original size.
Banncam
3 years agoNew member | Level 2
This is so terrible. It happened to me too. And I didnât catch it in time so I deleted my videos from my phone after moving them to dropbox. My videos are lost!! Iâm very upset.
Kat6
3 years agoHelpful | Level 6
I am truly sorry you lost them. Iâm learning that even though we think the digital age tells us that weâll have things forever, we canât guarantee it. It then becomes a philosophical problem and not a technical one.
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