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Videos are getting automatically uploaded as .mov and not HEVC on my iPhone app.
I have already followed this guide
https://help.dropbox.com/create-upload/ios-formats
however, after it is uploaded to Dropbox, it shows up as .mov file
facts of the current situation
...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorThanks for posting on the forum, nuttygamer.
I’d like one more screenshot of what you see after going to your iPhone settings > tapping on “Photos” > “Transfer to Mac or PC”.
Is this something that’s always been happening with HEVC files, or did you start noticing this behavior recently?
Let me know when you’re ready.
I realized dropbox stopped uploading my videos so I turned it back. But before it had uploaded HEVC version not .mp4 or .mov
nuttygamer, As zacv noted container formats are independent of encoding formats, despite designed and usually used in some optional relations - you erroneous assume some mandatory relationship that don't exist! In particular HEVC encoding may be packed in any container format (including .mov). 😉 Did you check what encoding is in your .mov file? Post the result...
PS: It's another story that instead of simple sync (what most probably you expect), Dropbox encodes the media (both photos and videos) on its own that may leads to some confusions sometimes. Just keep in mind, Dropbox don't sync them - they are always encoded and packed independently; maybe not in the way you expect. Container format doesn't mandate particular encoding format though! (.mov denotes container format, HEVC is encoding format)
Except I have had Dropbox successfully upload .hevc files not .mov files. I care about the container not just the encoding.
