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Forum Discussion
Fairsarae
3 years agoHelpful | Level 6
view only link for everyone says Join Folder, Copy to Dropbox, Download. I DON'T want Join Folder.
I create printables I share on Etsy, and because the files are so large, I send a dropbox folder link. It USED to be that the page the link went to would have the choices at top Copy to Dropbox and Download ONLY. Now every link has Join Folder, Copy to Dropbox, and Download. I keep getting email requests to join the folder, which is really annoying. I just want someone to be able to download the files, and that's it. I cannot figure out for the life of me how to make the Join Folder go away! I've tried everything I can think of and nothing changes. I'm going crazy.
- 🗯 Important Update: Removal of the Join Folder Option from View-Only Shared Folder Links 🗯We introduced the capability to join a folder directly from a view-only link to make collaboration even easier. While well meaning, we don’t always get it right. We've heard your concerns, and after careful consideration, we've decided to remove this feature. This change will be implemented
within the next couple of days bymid March.Going forward, recipients visiting a view-only folder link will no longer see the option to Join Folder. No action or setting modification is required on your part. This change affects both new and existing view-only folder links.Your feedback is invaluable to us, and we encourage you to share any further thoughts or questions you might have.
78 Replies
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- samirj3 years agoHelpful | Level 5
Please developers dont use too much of your brains , just separate "join this folder & download option" and create two toggles , how hard it is to code ? , we want to create links which allows user to see + download (like it was before this feature) without join folder option
you are giving us option to disable join folder option now but why i mean why would you add download function also in that same toggle ? it is soooo frustrating
i bet many people are frustrated too with this new feature but they are not active on community to complain about it
whoever made this join folder option default and removed choice from user to disable in first place should be fired seriously it may sound harsh but for the sake of developing you guys broke dropbox ,no one asked for this and now when users who use dropbox on daily basis are asking for a change you guys are failing to do so.
your job is to add features not remove or change them , please listen to users
- samirj3 years agoHelpful | Level 5
SAME , support was not trained or aware of this new changes
- HelpHannah3 years agoExplorer | Level 4
YES! Thank you. Just like ALL the other folks on this thread, my years-long workflow has been disrupted. I look unprofessional in the eyes of the very large photography client I've had for 9 years because the link I'm using to share files has this confusing JOIN button.
I'm sharing this folder with 2000 people who all need to access my folder, navigate to a subfolder to find ONE photo, and download just that ONE photo. So this "transfer" option is absolutely not practical.
Does anyone know of a good alternative to dropbox? I'm ready to jump ship over this. - takeiteasylab3 years agoHelpful | Level 5
Agreed on all of your points, Dropbox are COMPLETELY missing the point here. You should be consulting customers before you make these sorts of changes, not making them and then causing issues for users. We are paying so much for software which is increasingly becoming bad for our use-case. If anyone has alternative suggestions I am all ears.
- David1253 years agoHelpful | Level 6
Problem:
The "Join Folder" button creates too many emails when our clients click on it. It also creates confusion on their side. Should they Join? Should they Download? Why haven't we allowed them to join?
It wasn't like that for many years, the sudden change is disrupting our workflow.
Solutions:
- [preferred] There is a toggle in settings to disallow Join and Download, split the toggle in two, so we can allow Download and hide Join
- Remove the Join Folder button from view-only links
See the multitude of people wanting this to work: https://www.dropboxforum.com/t5/Create-upload-and-share/view-only-link-for-everyone-says-Join-Folder-Copy-to-Dropbox/m-p/734886#M78631
The post marked as a solution isn't a solution.
- David1253 years agoHelpful | Level 6
Please vote for the change here: https://www.dropboxforum.com/t5/Dropbox-ideas/Remove-quot-Join-Folder-quot-from-view-only-links-or-allow-to/idi-p/735118
I have created a post on the Idea Board. Let's get it some traction since the forum is not reviewed by developers much...
Fairsarae takeiteasylab HelpHannah samirj UTHammy chougulu Kommandant86 27teacups janice259 k76 authorsjuliusincestus SnowRiver personanongrata
- KlaraF3 years agoNew member | Level 2
This issue should be fixed as soon as possible, it's frustrating our clients and our whole team. Our team is starting to demand us using another provider.
- takeiteasylab3 years agoHelpful | Level 5
Dropbox, please, please fix this.
- Megan3 years ago
Dropbox Community Moderator
Hey guys!
We listen to your needs because it allows us to fully appreciate how Dropbox fits into and influences your daily routine.
For that reason, your comments on this have been quite helpful, and I will do everything I can to ensure that your voice is heard.
I'll forward your feedback to the appropriate areas so we can continue to improve.
Thanks!
- David1253 years agoHelpful | Level 6
Megan Why was it moved from the "Ideas" section to the regular forum?
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