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"We’ve interrupted your sharing activity" error
Hello all,
I tried to share a folder like I always do and I received this message- We’ve interrupted your sharing activity. For details or to contact support, read our help center article.
Everything seems fine on my end. Plenty of room in my dropbox
Have cleared any possible files that might be misinterpreted as bad once - though i have them forever
Bandwith normal
The files are the same ones that have been there for months
I really need to share these for work.
Can you please help!
Hmm, I see what you mean. In general, deleting the file in question may not immediately resolve the issue, unfortunately.
Out of curiosity, can you open an incognito window on your web browser and log in to Dropbox from there? Are you able to share your files this way, or do you still receive an error?
17 Replies
Hello dear Jay,
I doubt that the usage of the file exceeded some limitations as the users using it that i shared with are the same and the file is relatively small to generate such traffic.
i also removed some files that might be confusing the algorithms, but nothing special - my files are relatively the same for years - some excel sheets that i update with data
- Jay
Dropbox Community Moderator
Thanks for the info, I've sent you an email, please could you reply to it when you get a chance?
done :)
solved!
- Jay
I'm happy to hear that our team was able to assist you on this matter.
Enjoy the rest of your week!
- Theresa
Community Manager
Hi there psharkov , and welcome to the Dropbox Community 👋
I’m really glad to hear everything’s working again and thanks so much for coming back to update us! It’s always helpful when folks share that their issue is resolved, especially with sharing errors like this that can pop up unexpectedly 😊
By the way, I’m Theresa 👩💻, one of the Community Managers here at Dropbox HQ. Since you’ve been using Dropbox to share content, I’d love to know... what’s your favourite Dropbox feature? Whether it’s something simple or more advanced, I’m always curious what people enjoy most about the experience.
Looking forward to hearing more,
T 😺 (Dropbox Community Manager)
Hope I get a solution soon with the same error.
- Hannah
Sorry to see that you're having this issue, Ganzy.
Can you take a look at this article which includes the reasons why someone might be experiencing this, to see if any of them could be possible in your case?
thank you for your reply. I did take a look at the article but still it wasn’t clear.
