We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

nwb18's avatar
nwb18
Explorer | Level 3
12 months ago

"We’ve suspended your sharing activity" - how can I resume sharing?

I got this message a long time ago, and I understand the issue.

We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.

 

Now, I already re-organize how we use dropbox and would like to continue using it properly with all the new features you have.

Please help me resume the ability to share the file on my account.

 

Best Regards,

Error Messages
Share
Shared Links

3 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey nwb18, thanks for reaching out to us.

     

    Can we send you an email to the address associated with your account, so we can take a closer look into this?

     

    Let me know.

  • nwb18's avatar
    nwb18
    Explorer | Level 3
    12 months ago

    Dear Hannah,

     

    You mean to my account E-mail ?
    Sure, please help me to resume all the capability of using Dropbox properly.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey nwb18! You have a new email from me. Please reply back to it when you can.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!