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pmazz's avatar
pmazz
New member | Level 1
6 months ago
Solved

"We’ve suspended your sharing activity" error when trying to share a folder

Hello, 

I have received this message when trying to share a folder.

We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement

I can't see where I am violating any terms, I am just using it to share PDFs and Excel files, and have been doing it for 15 years without issues. Any help is greatly appreciated.

Thank you,

Pmaz

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  • Hannah's avatar
    Hannah
    6 months ago

    Not a problem, pmazz!

    I just sent you an email, so we'll continue there.

6 Replies

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  • pmazz's avatar
    pmazz
    New member | Level 1
    6 months ago

    Thank you. I only have the chatbot and this forum enabled as options. The chatbot is of course useless. 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    6 months ago

    Hopefully a Dropboxer will notice this shortly :)

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey pmazz, can we send you an email, so we can take a look at your issue?

  • pmazz's avatar
    pmazz
    New member | Level 1
    6 months ago

    Of course, thank you for your help.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Not a problem, pmazz!

    I just sent you an email, so we'll continue there.

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