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Forum Discussion
elbarto
3 years agoNew member | Level 2
'We’ve suspended your sharing activity' error
Can’t share file I am receiving this message when trying to share a folder with someone I know. This message - "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement" and it continues to come up and I don't know why. Ive received no emails on any violations and I have not been sharing or sending anything out in some time. Have no idea why and cannot find any helpful answers.
9 Replies
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- Hannah3 years ago
Dropbox Community Moderator
Hey elbarto, thanks for reaching out to the Dropbox Community.
Can we send you an email, to investigate this further?
Let me know.
- wthiwwdb3 years agoExplorer | Level 3
Last week I remembered why I haven't been using Dropbox.
This is still happening on my account:
I wait to upload a file;
try to share it;
get the "we've suspended your sharing activity" on every single file I upload.
Why is this happening? I have never received an email about any violation.
- Jay3 years ago
Dropbox Community Moderator
Hi wthiwwdb, do you have any files such as those mentioned in the beginning of this article?
- wthiwwdb3 years agoExplorer | Level 3
No, Jay. Thanks for your reply.
Files are original, usually audio recordings.
All will upload to my account without issue.
When others upload, they can also share.
But I can't.
- Jay3 years ago
Dropbox Community Moderator
Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?
- wthiwwdb2 years agoExplorer | Level 3
yes please
- Hannah2 years ago
Dropbox Community Moderator
Thanks, wthiwwdb, I just emailed you and I'll see you there.
- RiTurner2 years agoNew member | Level 2
Hello @Jay I'm also having the same problem could you please "reach out to " me via my email and tell me why I can't share? Thank you
- Walter2 years ago
Dropbox Community Moderator
Hey RiTurner - sorry to jump in here, but I just followed up via email so that we can have a further look internally.
Whenever you get the chance, please have a look at your inbox and we'll take it from there.
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