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Jody S.1's avatar
Jody S.1
Helpful | Level 6
11 months ago
Solved

We see a "failed fetching latest photos" error in the camera uploads folder of our Android device.

We've just started getting a "failed fetching latest photos" on our Android Samsung Folds. What's somewhat strange is that the photos do appear in the web and also in our Mac app "Camera Uploads" fol...
Android
Camera uploads
Error Messages
  • Jody S.1's avatar
    Jody S.1
    11 months ago

    Now around a day later, everything is working fine again! So I guess sometimes you just have to have a little patience.

Jody S.1's avatar
Jody S.1
Helpful | Level 6
11 months ago

PS We're using the "official" Dropbox app, not a third-party one. After reinstalling and then clicking the Photos tab, there's a never-ending blue box spinning with an occasional "connections interrupted" message although there are no connection problems with any of our devices. We've now submitted an email (we have an Essentials subscription) and hope to hear something soon from Get Help.

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