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Forum Discussion
IMCZug
4 years agoExplorer | Level 3
What does the limit on shared folders mean?
Since Dropbox discontinued free Team Accounts, our account was converted to a Basic account. Apparently this change introduced limits on the number of shared folders we can have. All of our folde...
IMCZug
4 years agoExplorer | Level 3
Our clubâs free Dropbox Team account was converted to a normal free account when Dropbox discontinued free Team accounts.
This left us with a top-level folder shared with all of the former team members. They are still referred to in the UI as âfolder membersâ, but I cannot find any information describing how to mange these in an ordinary free account. All I can do is delete some of the obsolete ones.
How can I share a new folder to the same people? Do I have to send new Dropbox invitations to all of them?
Furthermore, the top-level folder lists an obsolete e-mail address as its âownerâ. How can I fix this?
Mark
Super User II
4 years agoHi IMCZug
As you are not the owner you cannot add/remove people. The owner has to do that, or, delegate responsibility to others to do so. If they didnt do they or for whatever reason now cannot do that the only thing you can do is set up a new folder structure. Dropbox wont be able to change the owner for you. Being honest this is probably the quickest way to do it in your situation.
- IMCZug4 years agoExplorer | Level 3
Mark wrote:
As you are not the owner you cannot add/remove people.
This is clearly not the case. I have already removed 3 people from the access list.
- Megan4 years ago
Dropbox Community Moderator
Hi IMCZug, I hope you're doing well!
If you were able to remove people from the folder, it seems you have editing access to it.
As for the owner, you wouldn't be able to remove the existing one as a member to this folder. The only person able to pass ownership to someone else, would be the owner himself.
It sounds like you want to share the folder with more people, right? Have you tried these steps?
Let me know!
- IMCZug4 years agoExplorer | Level 3
Megan wrote:Hi IMCZug, I hope you're doing well!
If you were able to remove people from the folder, it seems you have editing access to it.
As for the owner, you wouldn't be able to remove the existing one as a member to this folder. The only person able to pass ownership to someone else, would be the owner himself.
It sounds like you want to share the folder with more people, right? Have you tried these steps?
Let me know!
I am now the folder's owner and have removed the obsolete e-mail address of the former owner.
However, I am unable to share the folder to anyone new. Please see my other thread (to which you also responded) for the gory details đ
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