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rickl8327's avatar
rickl8327
New member | Level 2
6 years ago
Solved

What's the limit to how many subfolders I can have?

Is there a limitation on how many folders deep that dropbox will work?  I have a user who moved a word file to a dropbox folder, then when he tried opening it, nothing would happen.  It didn't look like word would even try to start.  When he copied it to a higher level folder, it worked fine.  Any thoughts?

 

  • Sounds like he is a Windows user. 

     

    So Windows, not Dropbox, has a character limit on it (256 I think....) which starts from C:\ (there is 3 already!) anything over than that and you get issues. 

     

    Get him to try and flatten his structure OR just rename things using less characters and it should be fine.

2 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    6 years ago

    Sounds like he is a Windows user. 

     

    So Windows, not Dropbox, has a character limit on it (256 I think....) which starts from C:\ (there is 3 already!) anything over than that and you get issues. 

     

    Get him to try and flatten his structure OR just rename things using less characters and it should be fine.

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