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Forum Discussion

soid's avatar
soid
Helpful | Level 5
6 years ago

Why am I getting a "Can't save" error message when I try to save a scanned doc?

I scanned a documented and it's showing the error "Can't Save. There was a problem saving the file. Try again later" I tried to disable wifi and use mobil internet to no avail. The internet works f...
Dropbox Plus
Error Messages
Mobile
sync
soid's avatar
soid
Helpful | Level 5
6 years ago

Yes, I have enough space on the device - over 100GB.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thanks for checking that out for me, soid. 

At this point, I'd recommend continuing via email so that we can have a better look into this behavior.

I found your ticket and can see that it's with a specialized member of the team. I made sure to pass your comments along to them and they've already replied back to you. 

When you have the chance, check your inbox for their latest message and don't hesitate to get back to them with any additional info or questions. Cheers!

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