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Why am I getting an error that my account is full after uploading files to shared folders?
This has happened with multiple clients with large amounts of storage. They share a set of folders but it doesn't see their storage amount it only sees my 2GB limit and I can't upload even though...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Inkstasy, if you'd like to access the folders, simply to download files from them, you can ask the owners to give you "view-only" access through a link.
This will allow you to view and download the files.
And you can ask them for a file request, like Rich suggested, if you need to upload files.
No - I'm not sure you're reading my replies - I need constant access both uploading and downloading as we both continuously exchange files through a set of folders.
I have done it before where I had access to a clients huge image server both up and down but it was their IT dept. that set it up so I'm not sure how it wasn't connected to my local DB.
- Hannah
Hi again, Inkstasy.
We don't have access to info that would tell us what you did previously, perhaps it wasn't done through Dropbox or someone had given you access to the upgraded account itself.
The bottom line is that to have edit access to a folder (upload/edit/delete), you need enough space to accommodate the folder in your account.
The options I mentioned, are the options you have when on a Basic free account, if the folder is larger than your own quota.
I hope this clarifies things.
