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Inkstasy's avatar
Inkstasy
New member | Level 2
10 months ago

Why am I getting an error that my account is full after uploading files to shared folders?

This has happened with multiple clients with large amounts of storage.  They share a set of folders but it doesn't see their storage amount it only sees my 2GB limit and I can't upload even though...
Shared Folders
Storage space
Inkstasy's avatar
Inkstasy
New member | Level 2
10 months ago

Ok I think you hit it - I did have access to their entire DB database.

I guess I will have to contact the new client and ask for that.
Thanks for your time!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Happy to help, Inkstasy!

If you need anything else, please let us know.

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