Forum Discussion

Inkstasy's avatar
Inkstasy
New member | Level 2
8 months ago

Why am I getting an error that my account is full after uploading files to shared folders?

This has happened with multiple clients with large amounts of storage.  They share a set of folders but it doesn't see their storage amount it only sees my 2GB limit and I can't upload even though...
Shared Folders
Storage space
Inkstasy's avatar
Inkstasy
New member | Level 2
8 months ago

Ok I think you hit it - I did have access to their entire DB database.

I guess I will have to contact the new client and ask for that.
Thanks for your time!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Happy to help, Inkstasy!

If you need anything else, please let us know.

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