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GoeminBakeru's avatar
GoeminBakeru
New member | Level 2
8 months ago

Why are my file uploads being renamed?

For work, I have to upload different files to various clients' Dropbox folders, usually with specific instructions on what to name them. However, often the files I upload will have their names changed automatically when I upload them. For example, if I have a file named "John Smith- File 1" it will often get renamed to "John Smith- File 1 John Smith" or even "File 1 John Smith" Both examples are adding my name again to the end of the title, and in the second example, DELETING my name from the beginning and adding it to the end.
Is this an issue on my end, or some specific renaming setting the client (unintentionally) has on their folder?

5 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hi GoeminBakeru, thanks for bringing this to our attention.

     

    It sounds like the person might have an automation running in the folder, which would rename the files that are uploaded there.

     

    Could you check this with them to see if this is the case?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 months ago

    GoeminBakeru wrote:
    For example, if I have a file named "John Smith- File 1" it will often get renamed to "John Smith- File 1 John Smith" or even "File 1 John Smith" Both examples are adding my name again to the end of the title

    The other possibility is that you're uploading files through a File Request that you were sent. In this case, the uploader's name will always be appended to the file being uploaded.

     

    The reason this happens is because a single file request can be sent to multiple people, so adding your name to the file allows the recipient to know who the file came from.

  • GoeminBakeru's avatar
    GoeminBakeru
    New member | Level 2
    8 months ago
    I don't have contact with the owner of the folders. It happens quite frequently with different folder owners, and it's the same renaming across them. Is it possible there is a setting on my end doing this or would it likely be the folder owners? Are those kinds of file name alterings default automation settings?
  • GoeminBakeru's avatar
    GoeminBakeru
    New member | Level 2
    8 months ago
    I am sending through a file request, yes. That would explain why it is repeating my name again. But why sometimes does it take off my name from the beginning of the title. Such as making "John Doe- File 1" into "File 1 John Doe"
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Automations can also affect file request folders, so this is most likely why the name is moving around. Again, this is only something that the owner of the folder can look into, as you're not doing anything wrong, nor have any control on how your files appear there.

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