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Dimitriu's avatar
Dimitriu
Explorer | Level 4
3 years ago
Solved

Why are some online folder not on my computer?

Hello   Just got a new computer, running the latest Mac OS. I installed the latest dropbox version and chose the folders I need to have locally on my computer. However, I can't see the "cloud...
desktop
sync
  • Megan's avatar
    Megan
    3 years ago

    Hi Dimitriu, it's absolutely clear.

     

    However, as both Walter, and Hannah mentioned, if you have selectively synced the content, that would explain why you can't see them in your Dropbox folder anymore.

     

    Feel free to send us a few more screenshots of your selective sync settings, along with the app's syncing status, just for us to check if the app is maybe still syncing content.

     

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Dimitriu, sorry to jump in here, but I just wanted to mention that selectively un-synced from your computer won't be visible in your Finder as they're not locally available to  your computer's OS.

 

Is it possible that you were referring to online only files instead?

Dimitriu's avatar
Dimitriu
Explorer | Level 4
3 years ago

Hey Walter,

 

Yes exactly

I want for the files which are online only to display in my finder

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Dimitriu, if the folders you see on dropbox.com have been removed through selective sync from your local Dropbox folder and then you add them back, they will sync as online-only.

     

    Meaning, they will download so that you can see them in your Dropbox folder, but they won't take up space; you'll just see the names.

     

    I hope this clarifies things!

    • Dimitriu's avatar
      Dimitriu
      Explorer | Level 4
      3 years ago

      But how do i do that ? Because the folders i checked have been downloaded and take up space

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi Dimitriu, that is normal if you have these folders checked. 

         

        If you uncheck a folder, that folder and the files and folders inside it are removed from your hard drive, and are only stored on dropbox.com. 

         

        Can you send me a screenshot of your selective sync settings please, in order for me to have a visual too?

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