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Forum Discussion
Dimitriu
3 years agoExplorer | Level 4
Why are some online folder not on my computer?
Hello
Just got a new computer, running the latest Mac OS.
I installed the latest dropbox version and chose the folders I need to have locally on my computer.
However, I can't see the "cloud...
- 3 years ago
Hi Dimitriu, it's absolutely clear.
However, as both Walter, and Hannah mentioned, if you have selectively synced the content, that would explain why you can't see them in your Dropbox folder anymore.
Feel free to send us a few more screenshots of your selective sync settings, along with the app's syncing status, just for us to check if the app is maybe still syncing content.
fcinterfields
2 years agoNew member | Level 2
brilliant, I had been looking for this for ages and it was so simple after seeing this. Thank you.
Theresa
Community Manager
2 years agoHi fcinterfields and welcome to the Dropbox Community 👋. I'm delighted to read here that you've found your answer from this thread.
I’m Theresa a community manager here at Dropbox, and I always enjoy hearing all the creative, clever ways our community members use Dropbox every day 👩💻🙌.
If you're open to sharing, I’d love to listen to your Dropbox story and of course, I’m here to help if you have any questions along the way 🤗💫.
T 😸 (Dropbox Community Manager)
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