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Why can't I upload files to my Dropbox account?
I have used dropbox for years, I believe a new version was just installed and now I can't upload files. A simple video clip 848MB. It comes up Error and lost connection. I have internet connection so it is not that. I restarted computer but still does not work. I deleted old dropbox files, and still no go. If I use the basic installer it says it is too large, Can someone help.?
Hi djfrankief,
Let' s check on some things together:
1) Make sure you have configured your Antivirus/Firewall software to allow Dropbox to run.
2) Make sure you are not running a Beta version of the Dropbox app :
1. Log in to www.dropbox.com using your web browser.
2. Click on your name at the top right corner of the page.
3. Click on "Settings".
4. From the "Profile" tab, scroll down to the section titled "Preferences" and uncheck the box next to "Include me in early releases" if it is checked.
5. Then download the latest stable version of the Dropbox desktop application. Once you install the stable build, it might take some time to re-index the files and sync any pending changes.3) Check for incompatible file names - You can use Dropbox's "Bad Files Check" webpage here to determine which files are not syncing due to incompatibilities:
4) If you made sure all of the above are configured correctly, please raise a ticket with our support team providing the context of the issue so that we can check what's going on.Let me know if you need further help!
Thanks!
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The tech at library suggested accessing libraries wifi before sending Dropbox. Same thing w uploading stuff to YouTube. I have boost mobile. The wifi is spotty. I noticed when I log into Apple Store wifi or Starbucks wifi n upload to YouTube it's instantaneous. This could b the problem w the Dropbox. By the way I got iPhone 5 and I was afraid it would be hard. It's so easy to photo videotape. The Apple Store downloaded GoPro editing app called splice. Splice will access all of your google drive n android taken photos and help you edit on iPhone
Ok.. seen all of your issues.. I am having somewhat of a similar predicament. For years, Dropbox was uploading my word documents smoothly, then yesterday, BAM.. no more!!! Says cannot sync file when in use???? So now I have to save file to my desktop, copy and paste it into Dropbox. A few extra steps, but time consuming none the least.
So does anyone have a fix???
Last time when it did this I reinstalled Dropbox, and it took much time to re-download all my files, although I already had the Dropbox folder on my hard disk. I thought will sync normal, but now I have a similar problem, it shows "Uploading 34 files, ( 10.601 kb/sec, 1 sec left)" since 2 days. I checked "Don`t limit" in Preferences - Bandwidth - Upload rate, but no change in status. Don`t know what to do, it still Syncing ... Help!
I give it the last try - I restarted Windows and IT WORKED! It took 20 sec to upload all the remaining files. Hope to be helpful.
It happens again - it finalize upload and download not in the same session in which the files are created, but after restart the windows. It ok, anyway ...
Worked firm until I upgraded. Looks like they just took the money and run, leaving you in the lurch. Don't use Dropbox, find another file sharing platform. Especially for pics and videos.
am having the exact same problem. only half of my files are being sent and so far, wasted an hour trying everything to get it working.
I don't have any other choice but to use Dropbox bc it is required for work. I don't understand how all these people can be having issues, but no fixes yet. So far, I am the only person who is having problems in our company, so it makes me look like I don't know what I am doing...
i had the same problem you need to change the file name if it have emoji or something after you change the name it weill work
- Same issue here. Files show as "uploading" but not happening. Of course I have space in the clowd. Please tell me what's wrong. Any bug? Thanks
