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Forum Discussion
Why did the "request files" option get removed from the right-click options in the Dropbox folder?
Can someone provide some sort of explanation why the (Dropbox) 'Request files' function has disappeared from the drop-down menu (Mac). The function is still possible, but now it is buried away and (as far as I can establish) only accessible via a browser. This really makes absolutely no sense whatsoever. If anyone could enlighten me about this "develpoment" I would be very grateful. Thank you
4 Replies
- Rich
Super User II
That's correct. The feature is now only available through the Dropbox website.
Moreover, it was until recently available on the 'context' page for any given folder. Until a few weeks ago, I would click 'View on Dropbox' in Windows Explorer, this would open what I'm calling the 'context page', and there would be the option to create a link to 'Request Files'. This has vanished, but is accessible now in the left-hand options. On clicking it there, it starts creating a request as before BUT it does so 'out of context', meaning default folder. And that means I have to know (or find) the subfolder path in order to get the context back. And that is a whopping pain in the proverbial. The whole point of Viewing a Folder in Dropbox is to open its 'context page' and work with it there.
So, why the change?
I get removing it from the Windows Explorer context menu, because that only annoys other people like the OP, but this annoys me! 😲 (joking aside, my way was clearly already a degraded workaround, so please give us these features back)
Please bring back this very useful function! Why would you remove something so easy to use and make it so convoluted. If I'm IN the folder I want to request files for, why do I now have to navigate through our entire file tree to do the exact same action that used to be readily available in the folder's menu under Activity > Request Files.
- Megan
Dropbox Community Moderator
Hey jbeahan, thanks for posting here today!
Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.
We listen to your needs because it allows us to fully appreciate how Dropbox fits into and influences your daily routine, and we want to continue to improve.
If you need something else, please let me know and I will be more than happy to help every step of the way.
