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Forum Discussion

Blackbamboo's avatar
Blackbamboo
Explorer | Level 3
2 years ago

Why do I have a duplicate Dropbox folder?

I had to reset my Dropbox password recently and for some reason upon signing in again on my Mac it seems to have duplicated my Dropbox folder.  I wasn't aware of this at first but it seems I've been ...
desktop
Folders
sync
Blackbamboo's avatar
Blackbamboo
Explorer | Level 3
2 years ago

OK, I've assumed that already.  Dropbox has created this issue, I'm just after a simple way of determining which files are in the wrong folder - i.e. *some files that I updated in the old folder thinking it was the live synced Dropbox folder.  Is there any way of figuring this out without going through every single folder and subfolder?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

No, there wouldn't be a method of doing so via Dropbox, aside from checking the modification dates of files in that folder.

 

There may be some third party tools or services that could help to compare the files in both locations.

  • Blackbamboo's avatar
    Blackbamboo
    Explorer | Level 3
    2 years ago

    That's a shame.  We trust Dropbox with out files and organisation.  It's very frustrating to learn that it can break so spectacularly from just changing a password.  Perhaps it should be looked in to?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    We appreciate the feedback on this matter. 
     
    We take all comments into consideration when improving the Dropbox site and services.

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