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Forum Discussion
dualice
4 years agoNew member | Level 2
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
- 4 years ago
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
Katherinemillle
3 years agoNew member | Level 2
I have a Basic plan. Iāve uploaded nothing, am retired, and only use it 4-5 times a year to download from a shared folder violin music scores for concert rehearsals. The orchestra manages the shared folders. There was one with lots of photos. My account is telling me Iām over capacity, but Iāve always deleted what I downloaded to print. Iām not paying &12/month for this minimal use. Iām clearly not in the know. Can any one tell me what to do?
Rich
Super User II
3 years ago
Katherinemillle wrote:
I have a Basic plan. Iāve uploaded nothing ... and only use it ... to download from a shared folder ... My account is telling me Iām over capacity
If you're a member of a shared folder, the content of that folder takes space in your account.
If you only need download access, ask the owner of the folder to send you a view-only shared link instead.
- Katherinemillle3 years agoNew member | Level 2Thank you so much for this suggestion. Iāll ask the orchestra manager and see if that was the cause!
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