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Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to access it? I am out of space, I have no intention of buying more space, and yet, when someone shares some files with me, I cannot access them and I am forced to buy space in order to access them. Why is this?
Thank you.
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
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Hi Mark,
ok what do you mean by "quota"?
- Mark
Super User II
The amount of space you have in your account - for a free user probably around the 2gb mark: www.dropbox.com/account/plan
thanks....I get it now!
I have a Basic account, but someone sharing files with me has an unlimited account. Do I need to upgrade my account to view files they share with me that are above the 2 GB limit of my account?
- Megan
Dropbox Community Moderator
Hi danandjess2000, wishing you a great week ahead.
Because the OP expressed the same concern, I've merged your question into this thread.
Feel free to take a look at what has been suggested here, and let me know if you have any questions.
Thanks!
Hi
My boss recently shared two folders access but every time I tried to get inside the folders is giving me the error of out of space, I don't have anything save on this dropbox I just create this access to be able to see the shared folders. I was able to see them before but last couple of weeks I been getting this message that I have to upgrade in order to have access.
- Mark
Hi Veralu
Shared folders use the quota of everybody, so, if you have a free account you only have 2gb of space (www.dropbox.com/account/plan) then the share is bigger than that you'll get the out of space error - you need to upgrade or get more space.
www.dropbox.com/gs may help 🙂
Hello,
I'm currently using Dropbox plus plan, and I'm willing to share a folder (500GB size) to my colleague who is using basic plan
If I share this, can my colleague still sync this folder when he installs Dropbox desktop app?
or he needs to be upgrade his plan?
