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jk36's avatar
jk36
New member | Level 2
2 months ago

Why doesn't the Dropbox client show the current file being synced?

Application Affected Dropbox client Device MacBook Pro Operating System/Browser (if using the web) macOS 26.2 Dropbox App Version (if using the app) 238.4.6075 Question or Issue: If I have a...
desktop
Mac
sync
jk36's avatar
jk36
New member | Level 2
2 months ago

No. And clicking on it only brings up the pause menu.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

I see, thanks for clarifying that for me jk36 - much appreciated. 

Just one last thing to clear up here. Are you able to scroll down the list of files waiting to be synced (shown in your screenshot)? 

If so, are you able to reach the end of the sync queue to see more information? 

  • jk36's avatar
    jk36
    New member | Level 2
    2 months ago

    Yes I can see the end of the queue and no it doesnt show what file is syncing. Adding a screenshot now that there are only 4 files left to sync and everything can be on-screen at once. Anything after (even all the way to the bottom) the 4 "waiting to sync" files says "added". And just to make sure its clear....I'm using the Apple FileProvider API version of Dropbox.

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 months ago

      I see, thanks for clarifying that for me and also thank you for taking the time to share your thoughts on this with us jk36. I've passed your comments on to the team and you can let me know if you have anything else to add. 

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