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Forum Discussion
gerry_51
11 months agoExplorer | Level 4
Why would an organization not accept a JPEG file uploaded from Dropbox?
As part of onboarding for a particular organization I had to upload an image of a particular document. Having taken the picture on my phone I uploaded it to Dropbox so that I could then easily uploa...
- 11 months ago
gerry_51 wrote:
But it's not actually on my computer, it's out there in the Dropbox cloud, right? (It just appears to be on my computer ...
No, not exactly.
First and foremost, the Dropbox folder on your computer is a regular folder like any other, and anything in the folder takes up space on your local drive. It is not a cloud-based folder that only exists online. It's just a regular folder.
Now there are features available to make it so some of your files don't actually exist locally. Selective Sync can be used to remove entire folders from your local drive, but then you could only see and use them through the Dropbox website. Then there's the ability to mark a file or folder as Online-only. This is where a file appears on your computer but doesn't take up space, and only exists in the cloud. However, if you interact with the file in any way, whether it's to open it for viewing/editing, or even to upload it to another site, the file has to be downloaded back to your local drive by Dropbox before you're able to interact with it.
So, even if you marked a file as Online-only, Dropbox would have to download it back to your local drive before you could upload it to another website, and that website would have no idea that Dropbox was involved at all. To your browser, you're just grabbing a file from your local drive and uploading it.
Mark
Super User II
11 months agogerry_51 wrote:However, I got a message back that the email failed "due to security restrictions" (unspecified). I presume I'll hear back from the organization in due course regarding this.
Depending upon how the upload system works its possible that they have set a limitation to what the files are. For example it may be limited to .PDF only.
There have been cases where upload forms are used to submit random pornography etc. and so the employer could be trying to protect people.
JPEG's can also have viruses and malware in them, so, it may just be a security setting to reduce risk.
gerry_51
11 months agoExplorer | Level 4
They accept PDFs and JPEGs and various other file types. Presumably they scan any files they receive.
I'm really curious to know what they think the "security risk" is. They'll let me know, I guess. Anyway, as per information from Rich I know it can't have anything to do with Dropbox so I won't bother you folks further on this.
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