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Forum Discussion
Will all my shared links be deleted if I delete my Dropbox account?
If I delete my personal Dropbox after canceled professional plan, will all shared links, viewing or editing , be deleted after 30 days?
Hi hannah
Thank you for the quick reply.
I was told that my files and shared links are deleted immediately after I delete my account.
However, the links are still active right now. Is this because of a time lag, or a 30-day recovery period?
Also, will shared links with editing permissions (and no other members) definitely be deleted after that period?
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the update, Shimaeaga!
Hmm, in that case, it's possible that the account is not deleted.
Can you open a different browser or a private browsing window and try to sign in (not sign up or create an account) to see if you get an error message?
Thanks for your reply. I did what you suggested:
When I try to sign in with the deleted account in another browser/incognito mode, I donât get an error, but Iâm taken to the sign-up page â so the account is definitely deleted.However, when I open a shared link (with edit permissions) while not logged in, the folder contents are still visible.
When I log in with a different account, it shows ârequest access,â which makes sense.So why is the content still visible if the account is deleted?
Is this due to the 30-day retention period?
And can I be sure that all such links will be fully disabled after that period?- Hannah
Thanks for keeping me updated!
The 30-day recovery window has to do with file deletions and file recovery while the account owning the files is still active.
And just to confirm, are you able to access and edit the files through the "can edit" link while not logged in to any Dropbox account?
That shouldn't be possible, as you would need to be signed in to a Dropbox account to access and edit files through a "can edit" link.
Is it possible that the link points to a shared folder? Meaning, a folder that has other members apart from you?
Thank you for your reply.
It seems there might be a misunderstanding.
The link was created for editing, but when accessed without being logged in to Dropbox, it's behaving like a view-only link. I can access the files from a web browser (view and download), but I can't edit them. I also confirmed that even when logged in to Dropbox, I cannot edit or join the folder.
The link points to a shared folder where I was the only member.
Given this situation, will the link and the files definitely be deleted after the 30-day period? My concern is that they might remain on the server indefinitely since there are no other members to take ownership.
I have already contacted support, but I wanted to understand if this is how Dropbox's default functionality worksâthat files are indeed deleted in this specific scenario.
