Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Phil C.
11 years agoNew member | Level 1
You can't share a folder that contains a shared folder - BUT I AM NOT!
Really confused! I need to give access to someone to collaborate but when I try to do this it says 'You can't share a folder that contains a shared folder' and only gives me the option to send them the link (which I have but it is not ideal). I feel sure that I have not previously shared any of the sub-folders and when I click on the sharing option at the side it does not show that any of these folders haver been shared. How can I solve this so I can share the folders inside. It is folders containing audio recordings from an App we have purchased called ALON Dictaphone.
Would really appreciate advice to solve this.
Phil
If you're getting a message that you can't share a folder because it contains or is a member of another shared folder, then there's another shared folder. It's as simple as that. Look at the Sharing page for a list of your shared folders. If there's one listed, even if you're not sharing it with anyone (i.e. you're the only member) it's still considered a shared folder.
22 Replies
Replies have been turned off for this discussion
- DaveC211 years agoNew member | Level 1
It only does that if it finds one, so it must be there, using the left side SHARING link, place your mouse over each share, and look to the bottom left (most browsers) for the expanded full path of the shares, one of them will be in the folder your trying to share.
- Lauren V.611 years agoNew member | Level 1
This answer is the only one that works
- Jorden C.11 years agoNew member | Level 1
This is causing me big problems with my clients today. Absolutely ridiculous.
- DaveC211 years agoNew member | Level 1
Well its been like this from the start so why did it only cause problems today?
- sacha p.10 years agoNew member | Level 1
I have the same problem! there is no sign of a folder being shared, but when i try to share it i get a message that it's being shared so i can't share it! what is going on? how do i fix that?
- Jayne J.10 years agoNew member | Level 1
Having the same problem as described here, did it get resolved?
- Rich10 years ago
Super User II
If you're getting a message that you can't share a folder because it contains or is a member of another shared folder, then there's another shared folder. It's as simple as that. Look at the Sharing page for a list of your shared folders. If there's one listed, even if you're not sharing it with anyone (i.e. you're the only member) it's still considered a shared folder.
- Info A.210 years agoNew member | Level 1
We are having the sam issue and do NOT have shared folders, we even deleted all shared folders just to be sure and we had the same error, can somebody please help
- Dave Carter10 years agoHelpful | Level 7
click on the SHARING link and double check you have no shared folders.
- Info A.210 years agoNew member | Level 1
Already check 5 times, we do not have any shared folders within the folder in question, how do we escalate this issue please
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!