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bianchiniv
7 months agoNew member | Level 2
'You don't have permission to share with some of these people' error when trying to share folder
I am trying to share a folder and the message I keep getting "You don't have permission to share with some of these people due to restrictions on their end.
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- Hannah
Dropbox Staff
Thanks for bringing this to our attention, bianchiniv.
Would you mind sending us a screenshot of that error, so we can have a visual of the issue?
Can you also let us know if you're the owner of the folder or a member with edit permissions?
And are you trying to share it by inviting these people's email addresses?
Thanks.
- bianchinivNew member | Level 2
Yes, I am the owner of the folder. Below is the screenshot. Thank you
- CaraDBX
Dropbox Engineer
This sounds like attempting to share with a user on a team where the team admin has disabled "Adding outside folders" setting. https://help.dropbox.com/share/manage-team-sharing#Folders-shared-with-the-team
If that's the case, some workarounds are to share the folder with view permissions or create a shared link.
- bianchinivNew member | Level 2
I am the owner of this folder. I am trying to share it with a colleague, his email address is [email removed as per Community Guidelines]
Vicki
- Megan
Dropbox Staff
Hey bianchiniv!
Would you mind checking in with your colleague, and asking them if they're part of a Team as CaraDBX suggested?
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