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Liz Falconer's avatar
Liz Falconer
Helpful | Level 6
2 years ago
Solved

"You seem to be having internet issues" error preventing upload on website/desktop app

Hello, I see that this topic appeared before and was resolved by engineers but I have been having this problem over the past few days. I have tried uploading mp4s via dropbox desktop app, via brow...
Error Messages
sync
upload
  • Liz Falconer's avatar
    Liz Falconer
    2 years ago

    Hi,

    Thanks for the help, folks. My Dropbox app decided to sort itself out overnight and everything is successfully uploaded. I have no idea what the problem was but I'm happy it's fixed! Liz

Liz Falconer's avatar
Liz Falconer
Helpful | Level 6
2 years ago

Hi,

 

Thanks for replying. My 'Screen print feature doesn't show the upload panel, so I have taken photos - one from Chrome, the other from the app. I don't have the option of connecting to another network, I'm afraid but everything else is functioning normally. Thanks.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for these screenshots, Liz! Did you test this via a different browser as well or incognito mode, and the same thing happens?

  • Liz Falconer's avatar
    Liz Falconer
    Helpful | Level 6
    2 years ago

    Screenshots from incognito window and Microsoft Edge (browser)

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