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Your account can't be updated to leave the shared workspace.
Your account can't be updated to leave the shared workspace. To continue syncing your Dropbox account, close the following files or folders:
I tried converting my professional dropbox to a business dropbox. When I did that, now the dropbox app on my computer no longer works. It throws an error that says
"Your account can't be updated to the new xxx shared workspace. To continue syncing your Dropbox account, close the following files or folders..."
Thing is, those folders aren't "open" on my machine. Furthermore, the mention folders that are shared to me by third parties. I tried to delete them on my dropbox and re-request access but that didn't work either. The details under the error shows that its trying to rename the folder, which may be why this happens because obviously it can't rename a file I don't have permissions to rename.
Any ideas here?
I am struggling with the same issue now. i am not able to access or sync. Need a solution urgently. these files are not open on my system or any system.
Thanks
- Lusil
Dropbox Staff
Hi there sanandan sudhir, thanks for joining us on this discussion.
Could it be that there's a third party app on your computer that's interacting with the Dropbox desktop app?
You can check this by having a look through your Task Manager.
Let me know what you find, and we'll go from there.
How do i know if there is a third party app interfereing with dropbox??
- Lusil
The first thought that comes to mind is to check the type of files that are in that folder, and see if the third party app that they are associated with is running.
