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Your account can't be updated to leave the shared workspace.
Your account can't be updated to leave the shared workspace. To continue syncing your Dropbox account, close the following files or folders:
I tried converting my professional dropbox to a business dropbox. When I did that, now the dropbox app on my computer no longer works. It throws an error that says
"Your account can't be updated to the new xxx shared workspace. To continue syncing your Dropbox account, close the following files or folders..."
Thing is, those folders aren't "open" on my machine. Furthermore, the mention folders that are shared to me by third parties. I tried to delete them on my dropbox and re-request access but that didn't work either. The details under the error shows that its trying to rename the folder, which may be why this happens because obviously it can't rename a file I don't have permissions to rename.
Any ideas here?
Hi everyone,
I tried out the business version of Dropbox; I went back to the regular version. In upgrading, I lost my personal vault. Is there anything that I can do to bring it back? Thanks.
I tried out the business version of Dropbox; I went back to the regular version. In upgrading, I lost my personal vault. Is there anything that I can do to bring it back? Thanks.
- Jay
Dropbox Community Moderator
Hi 786michaelt, what Business plan were you on, and which plan do you have currently?
This will help me to assist further!
Hi Jay,
My apologies for the delay.
According to my plan details, I have the Professional plan - for work and personal.
Any help that you can give will be appreciated.
Thanks.
Mike
- Hannah
Sorry to jump in here, 786michaelt!
Just a clarification. When you said that you tried out the business version of Dropbox, did you try out one of our Dropbox Business team plans?
