Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Am I out of storage? What will happen to all my photos?
Message saying 2g left on Dropbox what's it mean I'm not tech savvy says files won't be saved,do I have to pay for more storage what will happen to all my photos ?
19 Replies
Replies have been turned off for this discussion
- Walter
Dropbox Community Moderator
Hey there Merry2 - thanks for using Dropbox and welcome to our Community!
Can you clarify where exactly you're getting this message? Is it In the app or on the website somewhere or in an email notification?
Also, can you take a look at your plan tab and let me know what it reports in regards to your quota?
Thanks!
- Hi, I got this message through an email on my phone,it says I have used 1.6 gb out of 2gb and my files will not synch up shortly,something about space? I have no idea,will I lose all my photos.what domi do how do I make space without losing my stuff.
- Megan
Hi Merry2, sorry to jump in here!
That email must have been an indication that you're slowly reaching your allocated quota.
You can see more about the content that's taking up space in your Dropbox account here.
In order to make up space for your account, you'd need to remove unwanted content. I hope this helps!
Hi, by remove do you mean delete? Is their anywhere on my phone I can put my stuff? I don't even understand what Dropbox is ?
- Hannah
Hey Merry2, Dropbox is basically a service that stores and syncs your files across your devices.
If you're using 1.6 GB out of 2 GB, you have nothing to worry about; your files are safe.
If you want to reduce the amount of space you use on Dropbox, you could of course, delete some files.
You can save them to your device, before you delete them.
And you'd like to earn some bonus space, you can take a look at this page.
Hi hannah,thankyou btwere and how do isave stuff I want to keep?
- Hannah
Hey Merry!
I linked you some articles in my previous post, but here they are again, for your convenience.
If you want to save Dropbox files to your device, follow the steps here:
https://help.dropbox.com/installs/export-files-mobile
And if you then want to delete them, follow the steps here:
https://help.dropbox.com/delete-restore/delete-files
I hope this helps!
Thankyou hannah,I will try this,you're a star,thankyou to others for their help too,I really don't understand all the gargon I can just about text and send an email ,thanks again,marie x
Hi again hannah
Dropbox just emailed me again saying I've used 80% of space and requesting me to update my plan and I need to make a payment,shall I ignore this.
Regards merry
