Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
gd1235
11 months agoNew member | Level 1
Can someone with a paid account share their storage space with me?
I have a client who has a paid subscription dropbox - I am using the free version can this client share his storage with me? he shares his file but since i reach the space my files are not syncing with his dropbox
Hey from me as well, gd1235.
If you don't already have an account to use, I would suggest creating one and then getting your client to invite you to the shared folder, using the email address you used to create the account.
I hope this helps!
16 Replies
Replies have been turned off for this discussion
- Rich11 months ago
Super User II
gd1235 wrote:
... so even tho this upload it is to HIS DROPBOX ...
That's the part that you're getting wrong. When you're a member of a shared folder, you're NOT uploading to his Dropbox. The shared folder exists in YOUR account as well. Anything added to the folder syncs with his copy of the folder. If you use a File Request instead, you're uploading directly to his Dropbox and not using your own space.
gd1235 wrote:
so for each file that I need to upload to his dropbox he will send me a single file request?
As long as he keeps the file request open, you can use the same one each month to upload files to his account. If it expires or he closes it, he would need to create a new one for you to use.
- gd123511 months agoNew member | Level 1
make sense - how does he use the file request? will this feature allowed me to add file anywhere he gives me access to? ie. if he sends one file request i can freely drop off a file in whatever folder i want or do i have to get him to send me a file request for each folder? thank you very very much
- Roga4111 months ago
Dropbox Staff
Hi gd1235,
You can send or share this link to the one creating the file request for you to upload files that goes straight to their Dropbox account and doesn't use your space but theirs: https://help.dropbox.com/share/create-file-request
Then if you want to find out how to upload files when you get the file request invite , you can refer on this link for your perusal: https://help.dropbox.com/share/received-file-request
Hope this helps
- Rich11 months ago
Super User II
gd1235 wrote:
if he sends one file request i can freely drop off a file in whatever folder i want or do i have to get him to send me a file request for each folder?
You won't see where the file is being uploaded. The feature allows him to specify a folder to use for the request. Everything you upload through that request will go into the folder that he specified. You can't view anything in that folder, including the files you've uploaded. It is purely an upload only method of sending files.
- gd123510 months agoNew member | Level 1
Hi roga,
Thank you we have made the decision to upgrade but now as we are an accounting firm we will do it under our main email account - if we need to have this feature with this client ( ie. able to sync to his dropbox, how would it work? do we create the account under the main email address, then upgrade and then get the client to invite us? OR do we get the client to invite us THEN we create the account and upgrade? thank you :)
- Hannah10 months ago
Dropbox Community Moderator
Hey from me as well, gd1235.
If you don't already have an account to use, I would suggest creating one and then getting your client to invite you to the shared folder, using the email address you used to create the account.
I hope this helps!
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!