Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
prestonfu
2 years agoNew member | Level 2
Can't clear backup, where can I locate it?
My profile has 2GB of backups that don't appear anywhere on my profile other than usage. How can I clear them?
- 2 years ago
Hi prestonfu, thanks for posting here today!
Let's start with your Backup page online.
Would you mind checking for any active Backups there, and then remove them from there?
Let me know how it goes!
Megan
Dropbox Community Moderator
2 years agoHi prestonfu, thanks for posting here today!
Let's start with your Backup page online.
Would you mind checking for any active Backups there, and then remove them from there?
Let me know how it goes!
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!