Forum Discussion

amarok_creator's avatar
amarok_creator
Explorer | Level 3
3 years ago

can't sync or backup (not enough free disk space) but there is

I have my dropbox installed on an external hard drive of 18 T, and I was only using about 400G on it, but I can't stop seeing this notification.  And now I can't download or make offline any new fil...
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Error Messages
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey amarok_creator, thanks for reaching out to our Community.

 

Can you please send me a screenshot of the path for your Dropbox folder as it appears in the sync tab of the app's preferences?

 

Do you perhaps have a partition on the drive?

 

Any additional info you can think of, will also be really helpful.

 

Thanks!

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