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Forum Discussion
Deleting files doesn't free up space in my account
Dropbox Plan
Basic
Device
iMac but irrelevant
Operating System/Browser (if using the web)
macOS14.6.1 but irrelevant
Dropbox App Version (if using the app)
N/A
Question or Issue
I keep getting warnings that my Dropbox is "almost full". I only use it for storing UpDraft backups from 2 websites. My Updraft settings (which theoretically direct DropBox what to do) are set to only store the latest 2 backups, but DropBox is storing UpDraft backups from years ago. Even when I delete the old backups, my total storage doesn't go down at all. This seems like a rort to me, to try to get us to upgrade to a paid plan. There are so many similar complaints here.
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- Mark
Super User II
set to only store the latest 2 backups, but DropBox is storing UpDraft backups from years ago
Thats a bug with Updraft - Dropbox wouldnt delete things on its own.
Even when I delete the old backups, my total storage doesn't go down at all
Space is usually recovered instantly, but, can take a few hours if on a Team.
This seems like a rort to me, to try to get us to upgrade to a paid plan. There are so many similar complaints here.
It really isnt. The usual one is user error over http://www.dropbox.com/backups due to the poor user interface.
What does http://www.dropbox.com/account/plan show?
