Forum Discussion

CatzrUs's avatar
CatzrUs
Explorer | Level 3
6 years ago

Can't use new Quicken code for 5GB storage

When I entered the code that Quicken provided Dropbox said I've already used that code.  Maybe I used that code in the past, but it was years ago for only 2G. This code is for 5GB, and since this is a new code and I just renewed my Quicken I feel I'm entitled to it. But I can't figure out how to get it. The bot is completely useless! How do I get Dropbox to accept my new code and get my 5GB?

11 Replies

  • Araerydan's avatar
    Araerydan
    New member | Level 2
    3 years ago

    If Dropbox says you've already used the code, you might have used it in the past, even though it was for 2GB storage. However, since you have a new code for 5GB, it's understandable that you feel entitled to it. In a situation like this, reaching out to Dropbox customer support is your best bet. They have the expertise to assist you in resolving the issue. Explain the problem and provide them with the details of your new code. They should be able to guide you through the process of redeeming the 5GB storage. On another note, if you were concerned about electromagnetic radiation back then, you could have explored EMF clothing. They offer clothing designed to protect against EMF exposure. It might have been worth looking into for added peace of mind.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!