Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

storingfilesforbackups25's avatar
storingfilesforbackups25
Explorer | Level 4
7 months ago
Solved

Does Dropbox create local copies of uploaded files?

My Macbook's 4TB was full.  I decided to free 2TB of data on my computer; I first made a backup, uploading that 2TB to Dropbox. I then deleted the 2 TB of data from my computer.  However, my compute...
  • Rich's avatar
    Rich
    7 months ago
    storingfilesforbackups25 wrote:

    I received a confirmation message: "Success! You've saved 1.89 TB of hard drive space"".  But two problems:

    Did you wait long enough for the Dropbox app to stop syncing and say that it was up to date (hover your cursor over the icon in your menu bar)? I wouldn't restart immediately after doing this as the application is likely still working in the background.

    Mark the files as Online-only again and wait a bit for everything to catch up. 2GB is a lot of data to process and the process isn't instant. If you still don't see the space reclaimed after a while and your files are still marked as Online-only, check the hidden .dropbox.cache folder. The cache folder often hangs on to deleted files, temporarily, to aid in rapid recovery. Just make sure Dropbox is reporting as up to date before clearing it, otherwise whatever sync is in progress will likely have to start over when you clear the cache.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!