Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

Kohaku's avatar
Kohaku
New member | Level 2
2 months ago

Dropbox is saying I have 87.02 GB used when I have no files

Dropbox is saying I have 87.02 GB used when I have no files in my account right now. I removed all the files I had and now my account is unusable. 

I tried removing everything and deleting the dropbox cache folder and nothing is working. 

Quota
Storage space

1 Reply

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 months ago
    Kohaku wrote:

    Dropbox is saying I have 87.02 GB used when I have no files in my account right now.

    Have you checked your Backups page?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!