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TheManOfTheHour's avatar
TheManOfTheHour
New member | Level 1
2 months ago
Solved

Dropbox says it is full when it is not

I have 11 GB of space but Dropbox says it is full. I once synced with iMovie without wanting to. I deleted all my files everywhere in Dropbox and cleared Caches but it still says my Dropbox is full.

Can anyone help?

Regards from Steven 

Storage space
      • T_theresa_A's avatar
        T_theresa_A
        Icon for Community Manager rankCommunity Manager
        2 months ago

        Hi TheManOfTheHour , and welcome to the Dropbox Community. 😊 I’m so glad to hear that you figured out where all your storage was being used up and that you can now get back to using your Dropbox account normally. 🎉

        By the way, I’m Theresa, a Community Manager here at Dropbox HQ 👩‍💻. I love hearing how our members use Dropbox in their daily lives! If you’re open to sharing, I’d love to hear from you. ✨

        T 😸(Dropbox Community Manager)

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